TERMS & CONDITIONS
The legal bits...
We are JUCO.SLEEPWELL, an online brand registered in Cyprus.
JUCO.SLEEPWELL (the “shop” or “we” or “our”) invites you to review the Terms & Conditions stated hererin which regulate the purchase of our products via this Website. Use of this
Webpage implies your acceptance of the Terms & Conditions.
The present Terms & Conditions form part of the purchase contract contents, concluded between the seller and the customer. The seller reserves the right to introduce changes in these Τerms & Conditions in case of change of legal provisions or in order to improve the website work, as well as to improve protection of user’s privacy and prevent them from abuses.
Circumstances that are not regulated by these Terms & Conditions are subject to the legislation applicable for activity and functioning of online shops in the Republic of Cyprus
Use of content
The services and information provided by the company are for your personal, non – commercial use only.
Prices
Prices on our website may change because of sale period. The amount you will pay is the one shown at the checkout process at the time of the transactions.
Value Added Tax (V.A.T.) is included in all the prices shown in the website and is chargeable only for the transactions that the delivery will take place in Cyprus
Order Policy
To place an order you shall follow the procedure of our online shop.
In the case of giving false, incomplete or incorrect data in placing your order – we will try, if possible, to contact the customer in order to complete or correct them. If the contact cannot be executed with the information provided, we have the right to withdraw from the contract.
In any case the shop reserves the right to withdraw from a transaction in case of unavailability of a product or, incorrect personal data. In such a case, the costumer has the right to replace the item with an item of the same value or money paid by a customer will be returned to the bank account indicated by the customer.
The customer can only correct his/hers order up until the moment of receiving the “order receipt confirmation” from the shop.
In case of replacing item of higher value, the costumer is obliged to pay the difference.
Order Receipt Confirmation and Order Confirmation emails
Next, upon placing your order, you will receive an email informing you that we have received
your order. (“Order Receipt Confirmation”). Remember that it does not mean that your order has been accepted. All orders depend on our acceptance and upon availability of the product.
If there is no availability, the customer will be notified immediately. In addition, if the amount was already charged for the unsent item, the amount will be refunded to the customer, using the same payment method used to purchase the item.
If we have accepted your order and the ordered product is available we will send you an email confirming your order in which we will also confirm the shipping of the order (“Order Confirmation”).
The products ordered in our online shop are delivered in Cyprus by means of a courier company (Acs courier). For the rest of the world they are dispatched through Cyprus Post. Tracking number for your package will be provided.
Shipping cost is included in the final price.
Order Procedure
The order procedure in our Online Shop has the Following steps:
Step 1: Shopping Cart
Choose From the main menu the product category from which you are interested in purchasing products.
Select the products and add to basket the quantity you wish to buy. You can continue shopping or proceed to checkout. When you Finish with your selection you can proceed to checkout and your Shopping Cart is already created.
You can change or cancel your cart at this stage. If you want to proceed with the order you have to press submit button.
Step 2: Delivery Terms
Complete your details and check out as a guest.
Step 3: Order Confirmation
Your order is now Finalized and you can see the Full analysis of total value. You should select checkpoint of accepting the Terms & Conditions of The Company and then press Confirm in order to be Forwarded to the Payment step. You will receive a confirmation on your email of your order after the completion of payment process.
Step 4: Payment
Please proceed with the payment of you order. Your order is considered as Final and confirmed only after you finalize the payment procedures.
Step 5: Payment Confirmation
You will receive an email as a receipt of your transaction.
Payment
You can pay by using any, VISA, Paypal, Quickpay, Revolut and Contact Pay through the payment gateway PayPal. The transaction will appear in your bank account as JUCO.SLEEPWELL.
Purchase Order: When Payment is completed successfully, the name “JUCO.SLEEPWELL” will appear in your bank statement.
Legal
The transactions of the electronic commerce are based under the Law, 156(l)/2004 and 197(l)/2007 of the Republic of Cyprus.
About Products
We reserve the right to withdraw any product from the shop and/or remove or modify any material or content from the website, at any time. Although, we will do everything we can to execute all orders, there may appear exceptional circumstances that will force us to refuse to execute your order, even after sending “Order Receipt Confirmation” or Order Confirmation, for which we will inform the customer as soon as possible.
We are not liable to the customers or any other third parties for withdrawing any product from our shop, irrespective of its being sold or not, as well as for removing or changing materials or contents from the website, or for refusing to execute an order after sending “order receipt confirmation” or “Order Confirmation”.